Welcome to Primelink International. By accessing our website, submitting inquiries, requesting services, or engaging in business with us, you agree to the following Terms & Conditions. Please review them carefully.
Services:
Primelink International provides sourcing, procurement, logistics coordination, freight support, supplier coordination, and related import/export services for residential, commercial, hospitality, and specialty projects.
All services are subject to availability, supplier capacity, shipping conditions, and project requirements.
Quotes & Pricing:
All pricing, estimates, and quotations are subject to change based on:
-Supplier pricing fluctuations
-Shipping and freight costs
-Duties, taxes, and import fees
-Product availability
-Project modifications
Quotes are valid only for the specified timeframe provided.
Orders & Payments:
Clients may be required to provide deposits, milestone payments, or full payment before procurement, production, or shipment begins.
Failure to submit required payments may delay or cancel processing, sourcing, manufacturing, or delivery timelines.
Product Availability & Variations:
Products sourced through international manufacturers and suppliers may vary slightly in:
-Color
-Texture
-Finish
-Dimensions
-Packaging
Primelink International makes reasonable efforts to ensure accuracy but cannot guarantee exact matches due to manufacturing and material variations.
Shipping & Logistics:
Shipping timelines, freight schedules, customs processing, and delivery dates are estimates and may be affected by external factors including:
-Port congestion
-Customs delays
-Weather conditions
-Carrier disruptions
-International shipping conditions
Primelink International is not responsible for delays caused by third-party carriers, customs agencies, suppliers, or circumstances beyond our control.
Inspections & Client Responsibility:
Clients are responsible for reviewing product specifications, dimensions, materials, and project requirements prior to order approval.
We strongly encourage inspections, sample approvals, and specification verification before final production or shipment.
Returns, Refunds & Cancellations:
Due to the nature of sourcing, procurement, international logistics, custom orders, and specialty products:
-Deposits may be non-refundable
-Custom, made-to-order, or private label products may not be eligible for return
-Cancellation requests may be subject to supplier and production terms Refunds or replacements, when applicable, are subject to supplier approval and documented claim review.
Limitation of Liability:
Primelink International acts as a sourcing, procurement, and logistics coordination company. We are not the manufacturer of most products supplied unless otherwise stated.
Our liability is limited to the value of the services directly provided by our company. We are not liable for indirect, incidental, or consequential damages related to supplier performance, product misuse, shipping delays, or installation outcomes.
Intellectual Property:
All website content, branding, graphics, text, layouts, and materials are the property of Primelink International and may not be copied, reproduced, distributed, or used without written permission.
Website Use:
Users agree not to misuse the website, submit false information, interfere with website functionality, or use the website for unlawful activity.
Third-Party Services:
Our services may involve third-party suppliers, freight carriers, logistics companies, payment processors, and external service providers. Primelink International is not responsible for third-party policies, delays, errors, or operational disruptions.
Modifications:
Primelink International reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
Continued use of our website or services constitutes acceptance of any revised terms.
Contact Information:
For questions regarding these Terms & Conditions, please contact Primelink International through our official website or business communication channels.
Acceptance of Terms
Welcome to Primelink. These Terms of Service govern your use of our website and services.
By accessing or using our website, you agree to be bound by these terms.
